Privacy Policy for Pidilite Industries AI Chatbot Application

Last Updated: December 20, 2024

1. Introduction

This Privacy Policy describes how Pidilite Industries ("we," "our," or "the Company") collects, uses, and protects your information when you use our internal AI Chatbot application ("the App"). This policy applies to all Pidilite employees and authorized users who access the App.

2. Information We Collect

2.1 Authentication Information

  • Corporate email address and name through Microsoft OAuth authentication
  • Login credentials (for users with IT team-provided username/password access)

2.2 Usage Information

  • Chat messages and interactions with the AI chatbot
  • Time and date of access

3. How We Use Your Information

We use the collected information for:

  • Authenticating and providing access to the App
  • Facilitating communication with the AI chatbot
  • Maintaining chat history for reference
  • System administration and security purposes
  • Internal analytics and service improvement

4. Data Storage and Retention

4.1 Storage

  • All data is stored on Pidilite's secure servers
  • The AI model is hosted on Azure AI infrastructure

4.2 Retention

  • Chat messages are retained indefinitely as per management policy
  • Users have the ability to delete their individual messages
  • Deleted messages are permanently removed from our systems

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Strict access controls
  • Secure authentication mechanisms
  • Data encryption
  • Regular security audits

6. Data Access and Sharing

  • Access to user data is restricted to authorized personnel only
  • Data sharing between departments may occur with appropriate management approval
  • We do not share your data with external third parties except as required by law

7. Your Rights and Choices

You have the right to:

  • Delete individual chat messages
  • Access your chat history
  • Request information about your data usage
  • Report privacy concerns to the IT team

8. Changes to This Policy

  • Any changes to this privacy policy will be communicated via email
  • Continued use of the App after such changes constitutes acceptance of the updated policy

9. Contact Information

For any privacy-related queries or concerns, please contact:

  • IT Team, Pidilite Industries
  • Pidilite_dev_support@southguild.tech

10. Jurisdiction

This privacy policy is governed by Indian law and operates under Indian data protection regulations.

11. Limitations

Please note that this is an internal application intended for use by Pidilite employees and authorized personnel only. The use of this application is subject to company policies and guidelines.